Safety Communications Operator - University of Missouri-Kansas City

The UMKC Police Department is accepting applications for the position of Police Dispatcher / Safety Communications Officer. This person will receive incoming calls to the Police Department, routing and logging them as appropriate; arranging for dispatch of officers to scene of complaint; gathering and managing incident-related data. Our mission is to foster a safe and orderly learning environment by protecting life, property and the rights and dignity of all individuals in accordance with the principles of the Missouri and United States Constitutions. Answer multi-line and emergency phones. Act as an after-hours emergency switchboard. Gather information for emergency and non-emergency complaints and prioritize all calls according to importance. Relay information as appropriate. Greet walk-in customers; serve as receptionist. Using computer, maintain duty log of all police, security guards and cadets. Using specialized software (computer aided dispatch and MULES), enter and retrieve criminal action information. Maintain call lists for routing of calls. Maintain daily logs. Generate daily incident report forms and Clery reports; post to website. Prepare and distribute records/reports as designated to campus, courts and others as specified. Provide reports to the public and collect appropriate fees for reports and fingerprints. Prepare administrative reports and records. Handle multi-channel police radio console to route appropriate personnel to designated areas in response to calls for assistance, crimes, buildings, alarms, and traffic stops among other things. Monitor alarm systems for University buildings and security cameras. Make callouts and fill out work orders. Merge departmental records from field reporting systems. Enter police reports (incidents, accidents, bookings, dispositions, follow-ups, etc). Proofread reports. File and store reports and records. Record traffic stop profile information. May conduct field training for new communications operators. Other duties as assigned.

TYPE:  Full Time

SALARY:  $17.00 hour, commensurate with experience, education, and internal equity. Position is eligible for $0.70 shift differential for applicable shifts (see HR-204 Shift Differential). Position is eligible for a $1,500 hiring incentive (see HR-104 Hiring Incentives for Faculty and Staff)..

MINIMUM QUALIFICATIONS:  High school diploma or equivalent. At least 2 years of experience from which comparable knowledge, skills and abilities can be acquired is necessary.

OBTAINING AN APPLICATION:  https://info.umkc.edu/hr/careers/staff-positions/

CLOSING DATE:  12/31/2024